Senator Melissa Hurtado 14th senate district capitol office State Capitol, Room 3070 • Sacramento, CA 95814 (916) 651-4014 district offices 1201 E. California, Suite A • Bakersfield, CA 93307 (661) 395-2620 2550 Mariposa Mall, Suite 2016 • Fresno, CA 93721 (559) 264-3070 611 N. Douty Street • Hanford, CA 93230 (559) 585-7161 senator.hurtado@senate.ca.gov https://sd14.senate.ca.gov 211 is free and confidential, available 24 hours a day, 7 days a week 211 offers… – Assistance in more than 150 languages – Trained specialists to help you find: ♦ covid-19 (Coronavirus) ♦ Health services ♦ Disaster response ♦ Food and shelter ♦ Housing resources ♦ Child care ♦ Income support ♦ Mortgage assistance ♦ Renters rights ♦ Mental health services ♦ Elder care ♦ Care for people with disabilities ♦ Volunteer organizations ♦ Much, much more How can I help you? What is 211? 211 is an information and referral line that connects you to health and human service programs in your community. The Federal Communications Commission authorized the use of 211 for information and referral services nationwide, with each state implementing its 
own program. The California Public Utilities Commission (cpuc) oversees California’s 211 program. The services are provided through local organizations approved by the cpuc. Information and referral centers apply to the cpuc for rights to use the special three-digit dialing code. 211 is available to over 92% of California’s population. If you can’t access 211 from your area, go to www.211.org to find the nearest call center. Calling 211 211 is the one number to call to find the help you need. Just like 511 is the number to call for traffic updates, and 411 is the number for directory assistance, 211 is the number to call for access to health and human service programs in your community. 211 is free and confidential, and available 24 hours a day, 7 days a week. There are professionally-trained information and referral providers who can offer you help in more than 150 languages. 211 specialists can direct you to programs in your community that provide child care, elder care, housing assistance, unemployment services, food and shelter, mental health programs, drug and alcohol treatment, volunteer opportunities and much more. 211 also plays a critical role during times of disaster. This service can provide you and your family information about evacuation routes, shelters, family reunification, medical assistance, school closures and public health. Remember 911 should be reserved for emergencies. 211 is your best option to provide you critical information during 
a disaster. Whether you are looking for unemployment resources or searching for low-cost health insurance, 211 is there to help. No longer will you have to spend long hours searching through government resources or non-profits until you find the right number to call. Just one call to 211 will connect you to the help you need. COVID-19 (Coronavirus) The covid-19 situation in the U.S. is evolving 
rapidly as more becomes known about the virus, 
how it is spread, and how it affects people. 
For the most accurate and timely information, 
visit the Center for Disease Control’s website at 
 cdc.gov/coronavirus/2019-ncov/ 211 Community services 311 Government services 411 Directory assistance 511 Traffic and transit 611 AT&T repair service 711 For hearing impaired 811 Underground utility lines 911 emergency services